You have questions.
We have answers.
WriterAccess Basics
1. Create your account in minutes, and choose your membership tier
2. Deposit funds into an escrow account to apply toward content orders
3. Find talent with the Find Talent search or by placing a casting call.
4. Place an order using the order form
5. Specify what you need and your delivery timeline
6. Approve the order or, if needed, request unlimited revisions
7. If you approve the order, you own it
8. If you are not delighted with the order after a round of revisions, you don't pay
You can reach out via our Concierge Desk, which is open from 9am to 6pm ET, Monday to Friday.
Need more support? Opt into Managed Service.
Content orders are a fixed per word rate that varies with the writer you select. Attract higher quality writers by offering higher pay.
By selecting the minimum and maximum amount of words for an order, prices are then calculated as a combination of the star level, word count, and any add-ons. Add-ons include topic pitches, writer attribution, social media posts, and proofreading.
Editing orders are a fixed per-word rate that varies depending on the star level you select. The star level reflects the amount of experience from the editor.
Our best suggestion is:
Confirm the word count of your source content, and set the order form to the nearest figure, rounded up. Prices are then calculated as a combination of the star rating and the word count, and any add-ons.
Note: Requesting additional proofreading on a content order is pre-set to the 3 Star - Proofreading level.
Translated orders are a fixed rate per word, that varies with the star rating you select. You determine the pricing that is best for your project, and you always control the price you're willing to pay. Attract higher quality writers by offering higher pay.
Confirm the word count of your source content, and set the order form to the nearest figure, rounded up. Prices are then calculated as a combination of the star rating and the word count, and any add-ons.
TIP: For languages with characters instead of words, like Chinese or Japanese, use the total character count of your source content as your word count.
Yes, all articles are automatically scanned for copyright infringement using Copyscape. All detections are listed for your review and verification on your orders.
If you have a question about a match, please open a Concierge Desk ticket in your account, and our quality team will help review the results.
No. All content must be completely new and original. Any violations by writers will result in an immediate review and, possibly, termination.
A wide range of orders are placed on WriterAccess, including advertisements, annual reports, articles, banner ads, blog posts, books, brochures, case studies, catalog entries, data sheets, direct mail pieces, email copy, Facebook posts, grants, mobile content, newsletters, presentations, press releases, product descriptions, proposals, radio spots, speeches, traditional scripts, Twitter posts, video scripts, web pages, webinar presentations, webinar scripts, and white papers.
Yes indeed. Create as many teams as you need. We call these favorites Love Lists. All the talent you add to your Love List can also be added to smaller teams, which you can custom name. Even better, adding talent to your Love List or a team will add them to your order form.
Talent pick up orders first-come, first-serve, with only one person responsible for that order.
Yes. You own the copyright of any content purchased on WriterAccess. You do not own the copyright for any copy that you do not approve, do not pay for, or that you receive a refund on. Copyright is transferred upon approval of the order, which transfers payment to the talent. See our terms of use for more information.
You can pay with any major credit card or PayPal. For credit cards, funds are deposited immediately to your escrow account. PayPal requires that you press a confirmation link, which will then initiate an immediate deposit of funds.
Additional funds can be deposited to your account at any time. You may request a refund of any funds not applied to approved orders within 30 days of the transaction.
Yes. Purchase receipts are emailed to all clients and archived in the Accounting section of the online marketplace. Statements, detailing all transactions made against your balance, can also be created and downloaded in the Accounting Section under Dashboard in the left navigation.
We use a constant algorithm to keep track of each writer's ongoing performance. The algorithm tracks things like approval ratings, customer reviews and blind editor feedback. This automatically adjusts star ratings as needed.
To start out though, each writer undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We serve up a stringent writing proficiency test and review writing samples, writer profiles and resumes. Additional requirements include U.S. citizenship and U.S. bank and PayPal accounts.
Here is a summary of what to expect at the various Star Rating levels:
We use a constant algorithm to keep track of each editor's ongoing performance. The algorithm tracks things like approval ratings and customer reviews. This automatically adjusts star ratings as needed.
To start out though, each editor undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We serve up a stringent editing proficiency test and review samples, editor profiles and resumes. Additional requirements include U.S. citizenship and U.S. bank and PayPal accounts.
Here is a summary of what to expect at the various Star Rating levels:
We use a constant algorithm to keep track of each translator's ongoing performance. The algorithm tracks things like approval ratings and customer reviews. This automatically adjusts star ratings as needed.
To start out though, each translator undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We have new translators complete a translation test, which is reviewed by expert editors in their native language, and review samples, profiles and resumes.
Here is a summary of what to expect at the various Star Rating levels:
We use a constant algorithm to keep track of each strategist's ongoing performance. The algorithm tracks things like approval ratings and customer reviews. This automatically adjusts star ratings as needed.
To start out though, each strategist undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We serve up a stringent review of sample work, profiles, and resumes. Additional requirements include U.S. citizenship and U.S. bank and PayPal accounts.
Here is a summary of what to expect at the various Star Rating levels: